404 Error When Accessing Uploaded Files with Mismatched File Names

Back Office Reporting

Uploaded files and report downloads are now accessible as expected, regardless of how the file name is stored. Previously, some users encountered a 404 Not Found error when attempting to open onboarding documents or download report results. This occurred when a file's stored name did not match its URL.

This is part of the BBO 2026.9 release. Click here for release calendar details.